Weekend Essentials – May 2, 2014

Essential marketing, media and PR stories from the week

Here’s what we learned this week.

The rent is due on social media marketing
Paired together, the social networks’ need to drive revenue and advertisers’ need to compete with thousands upon thousands of Buzz Feed posts and baby pictures are turning paid media into a necessity on social. That’s increasingly true for all of the major social networks, though the tactics may vary. On YouTube, for example, the most successful campaigns have a 50 /50 split between paid and earned views, according to Google’s president of American operations, Margo Georgiadis.
Read more in The New Cost of Social Media Marketing

Fear the backlash against content marketing
Gini Dietrich

Gini Dietrich, author of the blog and book Spin Sucks: Communication and Reputation Management in the Digital Age, advocates for the “marathon” approach to content marketing. Quick, poorly thought-out hits may get a lot of views in the short term, but a lack of quality will, in time, hurt both your brand and the field in general. “There’s so much information coming at us all the time. We have to be really careful about where we spend our time and the types of things that we read and consume because we’re busy. The top 10 lists or ‘the things Kim Kardashian taught me about running a business’ – that kind of crap isn’t going to fly anymore.”
Read more in Gini Dietrich: Critics, crises and content marketing ‘crap’

Worst. Service. Ever. Ka-ching!
Maybe we’re all a bit masochistic, but research suggests that those too-good-to-notice-you clerks at the store you can’t really afford have no bearing on what we think of the brand. “For the study, participants imagined or had interactions with sales representatives—rude or not. They then rated their feelings about associated brands and their desire to own them. Participants who expressed an aspiration to be associated with high-end brands also reported an increased desire to own the luxury products after being treated poorly.”
Read more in Rude sales staff boost luxury brands’ cachet: study

In Case You Missed It

Cossette heading to the windy city with U.S. McDonald’s win
Nowlan succeeds Moir at Tim Hortons, Cooper takes over at Molson
Twist Image’s year-long journey to WPP
6 things we learned at Programmatic IQ

Brands Articles

RBC Rewards aims to get in front of ‘back to school’ rush

Bank speaks to potentially unending student wants in new video from Grip

Indochino’s big move into bricks-and-mortar (Q&A)

CMO Peter Housley on why the ecommerce menswear company is setting up shop

Holt Renfrew’s rich rewards for loyal customers

Icon Privileges offers experiences to reward its best customers and attract new ones

Samsung to open first retail store in Ontario

New 'experience store' aims to bring the electronics brand to life

Millennial-ized market means Kraft Dinner is now KD

Low-risk name change drives brand update across 27 products

Jaguar Land Rover picks Mint

Toronto shop becomes automaker's first agency of record in 15 years

Toronto yoga junky finds her Flow for online contest

Bottled water brand wraps its social media contest after finding The Chi Junky

Working myself out of a job (Column)

In an ideal world, a good company may not need a PR firm. In reality...

Corby dedicates 50% of digital spend to programmatic

Booze brands make a big shift online with new media and platform partners