[ consumer ]

Upcoming Events

The Belonging Phase: When newcomers find their footing

Innovating traditional tastes can lead to strong brand loyalty

Aimia buys stake in Fractal Analytics

A minority stake could mean a major leg-up on the competition

Moneris to offer e-gift card solution to merchants

Virtual gift cards growing to $11 billion market in the U.S.

Down at Walmart, lots of trial… some error

What 'being nimble' in retail actually looks like

The case to move customer service online

Research suggests digital-only customer service means more customer satisfaction

Customer disloyalty? The competition for your dollars is fiercer than ever

Loyalty programs ineffective... unless you've got a good product

Retailers face sluggish back to school season

Watch for longer sales season stretching into September

What are you selling at the checkout line?

Know what sells and keep it visible